Cti or Computer Telephone Integration links your phone system or handset to your PC allowing for quick dial from your contact database or any highlight number.

Call centers can see live detailed statistics on call traffic.

Switchboard operators can view at a glance the status of the whole system, receive and process calls all on their PC screens.

Have your customer's details and records on screen before you even answer with our automated Screenpop.

The possibilities are endless.

1^st Coms will guide and advise you to ensure the bespoke solution you receive will fit your individual communication needs.